Summary
Yes. Free plan customers receive standard email notifications when Kintsugi detects that a new U.S. state meets your economic nexus thresholds. Alerts are sent to your designated tax platform email address, where you will also receive other related notices.
When are alerts triggered?
When Kintsugi determines that a new state has crossed the applicable nexus threshold for your business, based on the data you’ve connected.
Tip: Keep your ecommerce and payment integrations connected to ensure Kintsugi has the latest activity.
Make sure you see the alerts
Confirm your account email is correct in your Kintsugi workspace settings.
Check spam/junk and safelist our domain so “Updates from Kintsugi” lands in your inbox.
Keep integrations connected so nexus monitoring stays current.
If you were provisioned Tax Platform Email, make sure you can access that inbox.
Do I need a paid plan for these emails?
No. Standard nexus-threshold email notifications are included on the Free plan.
If you need advanced alerting or additional channels, talk to us about plan options.
Troubleshooting
Not receiving emails?
Verify your email address and spam filters.
Ensure your store/platform integrations are connected and syncing.
If you expected a nexus change and didn’t see an alert, contact Support so we can review your account’s data and notification settings.