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How to Add a Physical Presence in Kintsugi

Learn what counts as physical presence, such as offices, warehouses, employees, or inventory, and how to add it in Kintsugi manually or via a payroll sync.
Updated last month

What is a Physical Presence?

A physical nexus means your business has a tangible connection to a state that creates a tax obligation.

Common examples include:

  • Physical stores or offices

  • Mailing addresses or warehouses

  • Employees (including remote workers and contractors)

  • Inventory stored in a state

  • Attending trade shows or events in a state

Kintsugi supports all ISO countries (~250+) in the country picker, so please add your physical presence in any countries where you have it.

Also, when adding physical presence, please note that you can have only one record per country + state + category combination. For example, you can't add "Office in California" twice, but you can add "Office in California" and "Remote Employee in California" as separate entries.


Two Ways to Add Physical Presence

There are at least two ways to add Physical Presence in Kintsugi.

  1. Manually via the Kintsugi App. We will discuss this in more detail in the next section. If you have a physical presence in multiple locations or countries, please add them all.

  2. Automatically via payroll/HRIS. Connect a payroll provider (like Deel, Rippling, or Gusto) and Kintsugi will automatically create presence records based on where your employees are located.

How to Add a Physical Presence via the Kintsugi App

  1. Log in to your Kintsugi account

    AAA LOG IN PAGE.png

  2. Go to the Presence tab

    presence.png

  3. Click the "New" button

    new button +.png

  4. Fill in the required information.

    1. Choose the Country.

    2. In the Jurisdiction field, select the State/Jurisdiction.

    3. Choose the applicable category (the dropdown is clickable after selecting the jurisdiction)

      category.png TIP: Just hover on the little ⓘ tooltip. It’ll show the description plus an example.

    4. If the presence is still active, leave the end date blank

    5. Repeat Steps 2 to 4 if you have a physical presence in another state, jurisdiction, category, or country.

Need help?

For further concerns, we're always here to help. If you can't find the answer you're looking for, please reach out to us using the chat bubble in the bottom right corner.

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