A physical nexus means your business has a tangible connection to a state that creates a tax obligation.
Common examples include:
Physical stores or offices
Mailing addresses or warehouses
Employees (including remote workers and contractors)
Inventory stored in a state
Attending trade shows or events in a state
Kintsugi supports all ISO countries (~250+) in the country picker, so please add your physical presence in any countries where you have it.
Also, when adding physical presence, please note that you can have only one record per country + state + category combination. For example, you can't add "Office in California" twice, but you can add "Office in California" and "Remote Employee in California" as separate entries.
There are at least two ways to add Physical Presence in Kintsugi.
Manually via the Kintsugi App. We will discuss this in more detail in the next section. If you have a physical presence in multiple locations or countries, please add them all.
Automatically via payroll/HRIS. Connect a payroll provider (like Deel, Rippling, or Gusto) and Kintsugi will automatically create presence records based on where your employees are located.
Log in to your Kintsugi account
Go to the Presence tab
Click the "New" button

Fill in the information

Choose the Country
In the Jurisdiction field, select the State
Choose the applicable category (options appear after selecting the state)

If the presence is still active, leave the end date blank
Repeat Steps 2 to 4 if you have a physical presence in another state, jurisdiction, category, or country.
For further concerns, we're always here to help. If you can't find the answer you're looking for, please reach out to us using the chat bubble in the bottom right corner.