Why Kintsugi Does Not Appear as a Tax Provider in Stripe

Kintsugi is a Stripe app, not a Stripe Tax provider

Updated 21 days ago

If you are on the Stripe Tax Engine Integration and you open your Stripe tax settings, you will not see Kintsugi listed as your tax calculation provider.

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You may also see that Stripe Tax is still switched on. This is expected. This article explains why, and what you should do about the Stripe Tax setting.

Kintsugi Is a Stripe App, Not a Stripe Tax Provider

Stripe's tax settings screen lists Stripe Tax and third-party tax apps that plug into Stripe's own tax calculation framework. Kintsugi does not work that way, so it will never appear there.

Instead, Kintsugi runs as an installed Stripe app. It reads each draft invoice, calculates the tax itself, and writes the tax amounts directly onto the invoice line items in real time. Nothing about that flow depends on Stripe's tax provider setting, which is why the absence of Kintsugi from that screen tells you nothing about whether your integration is working.

Where to confirm Kintsugi is actually connected:

Check	Where	What you should see
The app is installed	Stripe Dashboard > Apps	Kintsugi listed among your installed apps
The connection is active	Kintsugi > Data Sources > Manage Integrations	Stripe under the Active tab
Tax is being applied	Any recent Stripe invoice, tax line	Tax calculation source shows as Manual, meaning the amount came from Kintsugi

If all three look right, your integration is healthy regardless of what the tax provider setting says.

Kintsugi Does Not Change Your Stripe Tax Setting

Kintsugi never modifies your account-level Stripe Tax setting. Whatever that setting shows was set by you or your team, and it stays that way until you change it.

Kintsugi does switch Stripe's automatic tax off on each individual invoice it processes, so the two engines cannot both calculate tax on the same invoice. That is a per-invoice safeguard, not an account-level change.

You Should Still Turn Stripe Tax Off

Because the safeguard above applies per invoice, it does not cover every invoice. On any invoice that Kintsugi does not fully process, for example one billed to a jurisdiction where you have no active registration, Stripe Tax can still apply its own tax. That creates a risk of the same invoice being taxed twice.

To avoid this, disable Stripe Tax at the account level:

Log in to Stripe.
Go to Settings.
Scroll to Product Settings and click Tax.
Go to Integrations.
Confirm that Use automatic tax is disabled.

See Ensuring Accurate Sales Tax for Initial Subscriptions in Stripe for the full guide.

Once Stripe Tax is off, Kintsugi is the only engine calculating tax on your Stripe invoices, which is the intended setup for a tax engine integration.

Quick Reference

What you are seeing	Is it expected?	What to do
Kintsugi is not listed as your tax provider in Stripe's tax settings	Yes	Nothing. Confirm the install under Stripe Dashboard > Apps instead.
Stripe Tax is still switched on	Yes, Kintsugi does not change this setting	Turn it off using the steps above
Tax amounts look doubled or conflicting	No	Stripe Tax is likely still on at the account level. Turn it off using the steps above.
No Kintsugi app under Stripe Dashboard > Apps	No	Your integration may not be installed. See the Stripe Tax Engine Integration Guide.

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