The state is missing from Monitoring under the use tax Tax Type, or no use tax filing is generated for a period where you expected one.
The upload was processed as sales instead of purchases
The purchases fall outside the filing period you are looking at
Vendors charged the full applicable tax on those purchases, so the state shows zero use tax owed. The exposure still appears, because a fully taxed purchase must still be reported
You are looking for local-level exposure in Missouri, a Colorado home-rule jurisdiction, or Alaska, where liability is state level only
Your organization is not enabled for use tax in production
Open your upload history and check whether the file is marked as a purchase upload.
If it was processed as sales, re-upload with Purchases selected, then confirm the rows appear under the Purchases tab in Transactions.
Check the transaction dates on the affected purchases against the filing period.
No fix is needed. A fully taxed purchase still creates use tax exposure, because you are still required to report it. The line carries zero liability, so look for the state in Monitoring with $0 owed rather than a missing entry.
No fix is available in this release. Local-level use tax in Missouri, Colorado home-rule jurisdictions, and Alaska is not calculated.
Reach out via the chat bubble in the bottom right and ask us to confirm your enablement.
The state appears in Monitoring under the use tax Tax Type, or the filing for the period shows the expected liability.
Reach out via the chat bubble in the bottom right. To help us resolve this quickly, please include:
The state and period you expected exposure or a filing for
The upload file name and date
A screenshot of the Monitoring or Filings view
